INSIGHTS MIDDLE EAST CALL CENTRE/CX AWARDS 2022

INSIGHTS MIDDLE EAST CALL CENTRE/CX AWARDS 2022

INSIGHTS MIDDLE EAST CALL CENTRE/CX AWARDS 2022

INSIGHTS MIDDLE EAST CALL CENTRE/CX AWARDS 2022

INSIGHTS MIDDLE EAST CALL CENTRE/CX AWARDS 2022

INSIGHTS 25 Years

Annual INSIGHTS Middle East Call Centre & CX Awards 2022

Call Centre Awards 2022

Middle East CX Awards

Problem Solver Awards

Future Plan Initiative

Are You The Best? - Have Your Achievements Recognized & Validated

Unmatched Validation & Peer Judging Processes
Multiple Support Options To Help You Produce An Outstanding Submission
New Awards Format For Sites, Individuals, Problem Solvers & Future Planners
A Proven Initiative To Foster Teamwork, Kickstart Improvement Initiatives & Accelerate Development

+ So Much More

Call Centre

Have You Allocated Your Call Centre Resources For Maximum Return?
Do You Know, & Are You Meeting Your Customers Expectations?
Is Your Call Centre The Best In It's Category Or Even Amongst It's Peers?

CX

Is Your CX Initiative Purposefully Supported & Driven By Senior Management?
How Good Is Your CX Modelling Methodology At Driving The Required Customer Behaviours?
Do You Have A Creditable CX Value Proposition That Can Demonstrate A Positive RoI?

Clients That Outsource

New Awards To Recognize The Wisdom & Effectiveness Of Outsourcing
Multiple Awards Recognising Excellence In Outsourcing Operations, Management & Reporting
Mutually Beneficial Benefits That Arose As A Result Of Establishing A Win-Win Relationship

Find Out By Participating In The 16th Annual INSIGHTS Awards Competition

The INSIGHTS Awards Are
The Unequivocal World Leader In
Peer-selected, Evidence-based
Call Centre/CX Awards

INSIGHTS Awards'22 Outline Timeline

February 1, 2022	Competition Opens
Aug 4, 2022	Awards Awareness Day
September 1, 2022	Closing Date For Submissions
September 15, 2022	Closing Date For Problem-Solver & Future Plan Initiative Awards Submissions
September 2 - September 29, 2022	International Judging
September 29, 2022	Regional Judging Panel
October 13, 2022	Awards Night Gala Dinner

Click Here To Check Out Our Problem Solver &
Future Plan Initiative Awards

Awards Awareness Day - Aug 4, 2022

Discover How To :-

Prepare a better Awards submission.
Decide which Awards are the best ones for you to focus on.
Build a team that is driven to showcase your call centre in its best light.
Avoid the most common and most costly (marking-wise) submission errors that many organisations make.
Emulate the most common success traits of previous Call Centre Awards winners.

And In The Process :-

Reach out to other parts of the organisation & help them understand the call centre's value proposition
Reinforce your call centre's team culture
Understand a proven Call Centre life-cycle development model and how you can leverage it for continuous, ongoing improvement.
Ensure you are selected for the regional Awards judging panel.

Check Out The Following Options
To Increase Your Chances To Win

Proven Ways To Improve Your Awards Submission

Courses

Attend INSIGHTS courses such as "CEM Essentials" & "Essential Planning and Operational Skills for Contact Centre Managers" to understand more about key ideas and methodologies driving continuous call centre improvement.

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FLAGS

Participating in an INSIGHTS FLAGS initiative not only guarantees you a FLAGS Pioneer Award but the extra awareness and insights needed to produce a superior Awards submission.

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Preparation

Our new "Problem-Solver" category opens up multiple opportunities for pre-MECC conference delivery critique and refinement.

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