Vendor Activities



ACD Equipment



Ameyo - Call Center Software

CS Infocomm

Analytics



ALMATO

CS Infocomm

Genesys

Globitel

PIPKINS

Stream Corporation

Assessment Tools



CustomerService.ae

INSIGHTS

Sentio

Benchmarking



Silah Gulf

Consulting



ALMATO

Excellent Solutions Co.

INSIGHTS

PIPKINS

Smart Link BPO Solutions

Stream Corporation

CRM



CustomerService.ae

The Bizmarketing Group

Customer Service



Ameyo - Call Center Software

CustomerService.ae

Excellent Solutions Co.

Genesys

Silah Gulf

Smart Link BPO Solutions

Customer Retention & Advocacy



CustomerService.ae

Customer Support/Help Desk



Ameyo - Call Center Software

CustomerService.ae

Excellent Solutions Co.

Silah Gulf

Smart Link BPO Solutions

Database Marketing Products/Services



The Bizmarketing Group

E-Learning



INSIGHTS

Sentio

Interactive Voice Response/Messaging



CS Infocomm

Genesys

Outsourcing/Service Bureau



Excellent Solutions Co.

Smart Link BPO Solutions

Performance Management



Globitel

PIPKINS

Stream Corporation

Predictive Dialers



Ameyo - Call Center Software

CS Infocomm

Quality Assurance And Evaluation



ALMATO

Recording Systems & Call Monitoring



ALMATO

CS Infocomm

Globitel

Sales & Marketing Systems



The Bizmarketing Group

Speech Recognition



Genesys

Globitel

Systems Integrator



ALMATO

Telemarketing



Excellent Solutions Co.

Silah Gulf

The Bizmarketing Group

Training/Certification



INSIGHTS

Sentio

Silah Gulf

Smart Link BPO Solutions

Unified Communications



Ameyo - Call Center Software

CS Infocomm

INSIGHTS

Video Contact Centre



PIPKINS

Stream Corporation

Workforce Management



Genesys

Globitel

INSIGHTS

PIPKINS

Stream Corporation




TO'17 Premium Sponsor



TO'17 Theme Sponsor




TO'17 Media Partners





Participating Vendors
ALMATOAmeyo - Call Center SoftwareCS InfocommCustomer Middle EastCustomerService.aeCyber GearDrishti Software SolutionsExcellent Solutions Co. GenesysGlobitelINSIGHTSLiveAdminsOptimum ChoicesPIPKINSSentioSilah GulfSmart Link  BPO Solutions
Stream CorporationThe Bizmarketing Group