Your Call Centre/Customer Experience Implementation Partner

INSIGHTS Roadshows


INSIGHTS has extensive experience in organising Call Centre and Converging Communications events around the region. They are renowned for their quality, utility, comprehensiveness and timeliness.

What is an INSIGHTS Roadshow

It consist of a series of 2 days, highly focused conferences taking place in various cities throughout the Middle East where suppliers of Call Centre/Converging Communications products, services and solutions present their offerings to potential

(1) end users, and/or
(2) resellers.

INSIGHTS roadshow combines the effectiveness and benefits of industry tradeshows and focused seminars rolled into one. It gives suppliers the opportunity to create market demand for their solutions in a cost-effective manner by not only by having the ability to present and talk to key decision makers (both end users and resellers), but by maximising their market exposure through a complementary set of unique promotional efforts co-ordinated by INSIGHTS. These include extensive pre-show promotion, printed and online advertising, direct and electronic mailing, PR, etc.


   Business Enquiry   

INSIGHTS "Contact Centre RoadShow"

Febrary 14-15, 2017


Febrary 14-15, 2017

Track 1 - 2 day program for Call Centre Managers
Febrary 14-15, 2017 Essential Planning and Operational Skills for Contact Centre Managers - $1995
Track 2 - 2 day programs for Supervisors and Team Leaders
Febrary 14-15, 2017 Vital People Management Skills For Team Leaders And Supervisors (Arabic) - $1995
Track 3 - 2 day program for Agents/CSRs
Febrary 14-15, 2017 Advanced Agent Skills ( Arabic) - $995

***Free Track 3 Agent course for
every two Track 1/2 courses booked***

It Doesn't Get Much Better Than This!

  • Regional Roadshow Format - Eliminates Time-Wasting Travel, Traffic Delays & Costly Accommodation Expenses
  • Regionally Experienced Experts Delivering A Strategically-Aligned Set Of Interactive Workshops
  • Free Track 3 Agent course for every two Track 1/2 courses booked
  • Inspiring Education For The Whole Team - Managers, Team Leaders/Supervisors & Agents - All Rated As "Greatly Exceeded My Expectations" On Previous Tours
  • Outstanding Value For Money
Rev Up Your Call Centre's Performance. Here Are Even More Reasons To Attend This Multi-Faceted Forum
Premium Education & Guidance On Your Doorstep
Great Registration Pricing & Group Discounts
Invaluable Networking With Local Contacts You Never Knew Existed!
Get The Ideas & Input You Need To Kick-start Your Development Plans
Send A Key Message To Your Staff - We Care About Your Ongoing Personal Development
Become Part Of A Wider Call Centre Development Community

Who Should Attend

  • Call Centre Managers
  • Call Centre Supervisors
  • Call Centre Team Leaders
  • Call Centre Agents
  • Sales/Marketing/Customer Service Directors
  • CRM Decision Makers
  • Outsourcers
  • Call Centre Consultant


Limited Places
Note : 3 Registration For Any Single Programme
Earns 10% Discount
Avoid disappointment Register Today
Register Now


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INSIGHTS Middle East, P.O. Box : 28794, Dubai, UAE
Tel : 00971-4-3329211, Fax : 00971-4-3329290, Email : insights@eim.ae, Web : www.insights-me.com

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