MECC 2013
MECC 2013 - Developing The Contact Centre To Deliver Greater Customer Management Returns In A Smartphone & Social Media-fueled Age...............Multi-Track Conference Choices .............Awards Gala Dinner..................MECC ‘13 Exhibition................Free 1-on-1 Consultancy................In-depth Subject Workshops................Multiple Take-Away Tools................Special Vendor Offers & Discounts................Free Best Practice Guides................Bonus Benchmarking Report
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MECC 2013
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MECC '13 Brochure





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Exhibition Invite


MECC 2013 Premium Sponsors

Smart Link

Cupola Group

Welcome To The MECC’13 Show
Where The Region’s Top
Contact Centre Professionals
Meet To Learn, Network & Make Plans
For Future Development

Middle East Call Centre 2013 (MECC) Show
Middle East Call Centre 2013 (MECC) Show
Middle East Call Centre 2013 (MECC) Show
The Region’s #1 Contact Centre Event
Where Middle East Contact Centre Professionals Come To Learn, Network, Capture New Ideas And Leave Energized To Make A Significant Difference Back In Their Workplace
The MECC ‘13 Conference - Relevant, Inspiring & Highly Actionable
A Customized, Research and Field Experience-Driven Conference That Addresses the Region’s Key Issues & Concerns
Special Activities To Enjoy & Boost Career Development
Unparalleled Networking & Development Opportunities at the Complimentary MECC ‘13 Awards Gala Dinner, The MECC ‘13 Exhibition, 1-on-1 Consultancy Sessions, etc.
Super-attractive Delegate Packages
Including No-increase-From 2012 Pricing, Early Bird/Group Discounts, Bonus Places, Special Offers and Solutions Pricing From Participating Vendors, Multiple Take-Away Tools and Other Invaluable Guidance Plus Much More - The List Keeps Growing.
MECC 2013 Premium Sponsors

Smart Link Cupola Group
Theme Sponsor : Managed Services
Citi

Supported By
CIAC Certification
Sentio
Media Partners
Customer Middle East
Cyber Gear


MECC'13 Free Exhibtion Pass

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Exhibitors Include
Altitude Software
ASC telecom AG
Aspect Software Middle East FZ-LLC
ASWAT TELECOM AND MEDIA
Avanza Solutions
BPO+
BT GLOBAL SERVICES
CIAC
City Services Consultancy L.L.C (CSC)
Cupola Group MEA
Cyber Gear
Donjin
Drishti Software Solutions
GENESYS TELECOMMUNICATIONS LABORATORIES
Globitel
INSIGHTS
Interactive Intelligence
PAN CYBER
Professional Planning Forum
Red Box Recorders
Sentio
Silah Gulf
Smart Link
Tanfeeth
TeleFinity
Teleopti
Telephony Middle East
VoiceTrust
Vox Spectrum
Voxtron Middle East
ZOOM International

MECC'13
Technologies & Solutions Covering
Cloud Computing
Speech Analysis
Video Call Centres
Social Media
Multi-Channel Contact Centres
Infrastructure Development - ACD, CTI, Call Recording, IP Telephony
IVR Technologies, Voice Portals
Quality Monitoring Systems
Workforce Management Tools
CRM Solutions
Performance Management
Integrated Agent Desktop
Analytics/Knowledge Management
Hosted Solutions, Web-driven Applications
Contact Routing & Distribution
Contact Centre Outsourcing



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