MECC 2013
MECC 2013 - Developing The Contact Centre To Deliver Greater Customer Management Returns In A Smartphone & Social Media-fueled Age...............Multi-Track Conference Choices .............Awards Gala Dinner..................MECC ‘13 Exhibition................Free 1-on-1 Consultancy................In-depth Subject Workshops................Multiple Take-Away Tools................Special Vendor Offers & Discounts................Free Best Practice Guides................Bonus Benchmarking Report
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MECC 2013
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MECC 2013 Premium Sponsors

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Cupola Group

The MECC ’13 Delegate-Package
- Bursting With Bonuses And Benefits

As well as the super-attractive, MECC ’13 Discount Scheme, the MECC‘13 delegate package just keeps getting better. Just imagine how much benefit, utility and payback you will get from the following:-
  • The MECC ’13 Main Conference speaker presentations in soft copy format.
  • A Complimentary Pass To The Middle East Call Centre Awards Gala Dinner on June 4 – The Middle East Call Centre Night of the Year.
  • A scheduled, one-on-one company consultancy session with an international contact centre expert at the MECC ’13 Consultancy Clinic (Limited to the first 50 company registrations)
  • Your own copy of the Dimension Data's 2013 Global Contact Centre Benchmarking Report worth $1500.
  • Time-saving Outline Guides to Contact Centre Contracts, RFPs, SOWs, tech checklists, vendor agreements and so on.
  • Up-to-date Best Practice Guides for increased performance and development planning.
  • Special money-saving offers from participating MECC ’13 vendors. (potentially worth $000’s)
  • A special MECC ’13 “Hot-Topics” Articles Collection from the world’s leading Contact Centre subscription service, Contact Centre Pipeline..
  • Free MECC ‘13 Exhibition Entry


    Super Attractive MECC ’13 Discounts & In Kind Benefits
  • Early Bird Pricing For Bookings Made & Paid For Before March 31 - Save Big $$$s
  • Attractive Group Discounts of 10% for Teams of 3, and 15% for Teams of 6 or More
  • One Complimentary Pass to the Technology/Outsourcing Conference Track for Every Two Paid Conference Bookings
  • One Free Main Conference Place for Every 4 Main Conference Bookings (In Effect, an Additional 20% Discount)


    Middle East Call Centre Awards


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    MECC'13 Free Exhibtion Pass

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    Exhibitors Include
    Altitude Software
    ASC telecom AG
    Aspect Software Middle East FZ-LLC
    ASWAT TELECOM AND MEDIA
    Avanza Solutions
    BPO+
    BT GLOBAL SERVICES
    CIAC
    City Services Consultancy L.L.C (CSC)
    Cupola Group MEA
    Cyber Gear
    Donjin
    Drishti Software Solutions
    Enghouse Interactive
    GENESYS TELECOMMUNICATIONS LABORATORIES
    Globitel
    INSIGHTS
    Interactive Intelligence
    Intertec Systems LLC
    Invita
    PAN CYBER
    Professional Planning Forum
    Red Box Recorders
    Sentio
    Silah Gulf
    Smart Link
    Tanfeeth
    TeleFinity
    Teleopti
    Telephony Middle East
    VoiceTrust
    Vox Spectrum
    Voxtron Middle East
    ZOOM International

    MECC'13
    Technologies & Solutions Covering
    Cloud Computing
    Speech Analysis
    Video Call Centres
    Social Media
    Multi-Channel Contact Centres
    Infrastructure Development - ACD, CTI, Call Recording, IP Telephony
    IVR Technologies, Voice Portals
    Quality Monitoring Systems
    Workforce Management Tools
    CRM Solutions
    Performance Management
    Integrated Agent Desktop
    Analytics/Knowledge Management
    Hosted Solutions, Web-driven Applications
    Contact Routing & Distribution
    Contact Centre Outsourcing



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