MECC 2013
MECC 2013 - Developing The Contact Centre To Deliver Greater Customer Management Returns In A Smartphone & Social Media-fueled Age...............Multi-Track Conference Choices .............Awards Gala Dinner..................MECC ‘13 Exhibition................Free 1-on-1 Consultancy................In-depth Subject Workshops................Multiple Take-Away Tools................Special Vendor Offers & Discounts................Free Best Practice Guides................Bonus Benchmarking Report
MECC 2013
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Exhibitors Include
Altitude Software
ASC telecom AG
Aspect Software Middle East FZ-LLC
ASWAT TELECOM AND MEDIA
Avanza Solutions
BPO+
BT GLOBAL SERVICES
CIAC
City Services Consultancy L.L.C (CSC)
Cupola Group MEA
Cyber Gear
Donjin
Drishti Software Solutions
GENESYS TELECOMMUNICATIONS LABORATORIES
Globitel
INSIGHTS
Interactive Intelligence
PAN CYBER
Professional Planning Forum
Red Box Recorders
Sentio
Silah Gulf
Smart Link
Tanfeeth
TeleFinity
Teleopti
Telephony Middle East
VoiceTrust
Vox Spectrum
Voxtron Middle East
ZOOM International

MECC'13
Technologies & Solutions Covering
Cloud Computing
Speech Analysis
Video Call Centres
Social Media
Multi-Channel Contact Centres
Infrastructure Development - ACD, CTI, Call Recording, IP Telephony
IVR Technologies, Voice Portals
Quality Monitoring Systems
Workforce Management Tools
CRM Solutions
Performance Management
Integrated Agent Desktop
Analytics/Knowledge Management
Hosted Solutions, Web-driven Applications
Contact Routing & Distribution
Contact Centre Outsourcing



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