MECC 2013
MECC 2013 - Developing The Contact Centre To Deliver Greater Customer Management Returns In A Smartphone & Social Media-fueled Age...............Multi-Track Conference Choices .............Awards Gala Dinner..................MECC ‘13 Exhibition................Free 1-on-1 Consultancy................In-depth Subject Workshops................Multiple Take-Away Tools................Special Vendor Offers & Discounts................Free Best Practice Guides................Bonus Benchmarking Report
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MECC 2013
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Free Exhibition Pass



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MECC '13 Brochure





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Exhibition Invite


MECC 2013 Premium Sponsors

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Cupola Group

MECC Exhibition Pass Entitles You To
1. FREE Entry To The Region’s Largest Call Centre & Customer Management Expo
2. A FREE MECC ’13 Show Catalogue Containing Contact Details For The Region’s Top Suppliers
3. FREE Education At The “Trends & Applications” Theatre Where you Can Get Up-to-Speed With The Latest New Trends & Product/Service Announcements
4. FREE Prize-Draw Entry – Multiple iPads To Be Won Each Day
5. FREE Independent Startup & Improvement Advice From Industry Experts In The MECC ’13 Consultancy Clinic
6. FREE Benchmarking Information From One Of The World’s Leading Contact Centre Comparison Experts
7. FREE Best Practice Guides In Hard Copy Format From World Class Planning & Outsourcing Experts (Note: Limited Supplies!)
8. FREE Certification & Qualifications Guidance For Both On-Site and Personal Situations.
9. FREE Wi-Fi Connectivity Hotspots To Allow You To Stay In Touch.
10. FREE “Meeting Point” Access To Facilitate Vendor Meetings And Catch Up With Industry Colleagues
Plus
  • Test-drive Opportunities With New And Innovative Products/Services For Social Media, Speech Analytics, Cloud-based Offerings, Hosted Contact Centres, etc
  • Advance Notice Of New BPO Offerings Including Contact Centre Outsourcing, Shared Services, Near Shoring, etc
  • A Host Of Special Offers, Discounts, & Stand Giveaways, From The Industry’s Top Suppliers.
  • Networking Opportunities Galore With The Many Subject Matter Experts In Attendance.
  • A Chance To Go On A Call Centre Site Visit (Note: Limited Seats Are Available)

    EXHIBITION VISITOR

    FREE Exhibition Pass

    Sign up to receive a FREE pass to the Call Centre '13 Exhibition on June 4-5, 2013, and to be kept informed of the latest subject and show developments as they happen.

    First Name :
    Last Name :
    Your Email :
    Company Name :
    Position :
    P.O.Box :
    Address :
    City :
    Country :
    Tel :
    Fax :
    (Tick For Yes)
    Does your company already have a call centre ?
    [How many seats ? Upto 15 16-50 51-150 150+ ]
    If No to previous question above, are you planning one over the next 12 months?

    Your main applications : (Tick all that apply)
    Customer Service Tech/Help Desk?
    Telesales/marketing Outsourcing Services




    MECC'13 Free Exhibtion Pass

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    Exhibitors Include
    Altitude Software
    ASC telecom AG
    Aspect Software Middle East FZ-LLC
    ASWAT TELECOM AND MEDIA
    Avanza Solutions
    BPO+
    BT GLOBAL SERVICES
    CIAC
    City Services Consultancy L.L.C (CSC)
    Cupola Group MEA
    Cyber Gear
    Donjin
    Drishti Software Solutions
    GENESYS TELECOMMUNICATIONS LABORATORIES
    Globitel
    INSIGHTS
    Interactive Intelligence
    PAN CYBER
    Professional Planning Forum
    Red Box Recorders
    Sentio
    Silah Gulf
    Smart Link
    Tanfeeth
    TeleFinity
    Teleopti
    Telephony Middle East
    VoiceTrust
    Vox Spectrum
    Voxtron Middle East
    ZOOM International

    MECC'13
    Technologies & Solutions Covering
    Cloud Computing
    Speech Analysis
    Video Call Centres
    Social Media
    Multi-Channel Contact Centres
    Infrastructure Development - ACD, CTI, Call Recording, IP Telephony
    IVR Technologies, Voice Portals
    Quality Monitoring Systems
    Workforce Management Tools
    CRM Solutions
    Performance Management
    Integrated Agent Desktop
    Analytics/Knowledge Management
    Hosted Solutions, Web-driven Applications
    Contact Routing & Distribution
    Contact Centre Outsourcing



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