MECC 2013 - Developing The Contact Centre To Deliver Greater Customer Management Returns In A Smartphone & Social Media-fueled Age...............Multi-Track Conference Choices .............Awards Gala Dinner..................MECC ‘13 Exhibition................Free 1-on-1 Consultancy................In-depth Subject Workshops................Multiple Take-Away Tools................Special Vendor Offers & Discounts................Free Best Practice Guides................Bonus Benchmarking Report
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Exhibitors List
Altitude Software
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ASC telecom AG
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Aspect Software Middle East FZ-LLC
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ASWAT TELECOM AND MEDIA
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Avanza Solutions
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BPO+
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BT GLOBAL SERVICES
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CIAC
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City Services Consultancy L.L.C (CSC)
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Cupola Group MEA
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Cyber Gear
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dreambox
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Drishti Software Solutions
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GENESYS TELECOMMUNICATIONS LABORATORIES
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Globitel
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INSIGHTS
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Interactive Intelligence
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PAN CYBER
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Professional Planning Forum
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Red Box Recorders
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Sentio
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Shenzhen Donjin Communication Tech Co. Ltd
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Silah Gulf
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Smart Link
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Tanfeeth
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TeleFinity
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Teleopti
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Telephony Middle East
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VoiceTrust
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Vox Spectrum
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Voxtron Middle East
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ZOOM International
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Exhibitors Include
MECC'13
Technologies & Solutions Covering
Cloud Computing
Speech Analysis
Video Call Centres
Social Media
Multi-Channel Contact Centres
Infrastructure Development - ACD, CTI, Call Recording, IP Telephony
IVR Technologies, Voice Portals
Quality Monitoring Systems
Workforce Management Tools
CRM Solutions
Performance Management
Integrated Agent Desktop
Analytics/Knowledge Management
Hosted Solutions, Web-driven Applications
Contact Routing & Distribution
Contact Centre Outsourcing
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