Call Centre 2010
MECC'10 - Recession & Customer Retention Strategies Highlight The Contact Centres Growing Importance......... Region-specific information, trends and developments......... A case-study rich conference format......... Actionable guidance on all key outsourcing decision points.............. Quality networking in the company of the Middle East's leading outsourcing professionals.............. Special show offerings from participating Vendors......... Attractive early bird and group discounts.....
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Exhibiting
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Download
MECC '10 Brochure


Premium Sponsor

Smart Link
MECC Show Sponsor

Avaya
MECC Conference &
Awards Night Sponsor

Spanco GKS

Part Of
Featuring


EXHIBITION VISITOR

Special Promotions During MECC '09

Ocular Technologies

Ocular Technologies will give away a JX10 Cara Gold Bluetooth limited edition headset on each day of the exhibition. Customers can hand in their business cards at the Ocular stand and a winner will be announced each day.

AXIUM

For the introduction of the AXTEL brand on the Middle East region, AXIUM is running for the MECC exhibiton a very attractive price offer. For all new partners and customers any headset model from the AXTEL range with any type of connecting cable will be offered at a special price of 75 EUR.

QPC

The entire QPC product and service portfolio will be available for demonstration and consulting at the stand. Along with iPod raffles and giveaways, all demonstration participants will receive a QPC computer case as well as excellent advice on contact centre challenges such as agent turnover, hiring, scheduling and training. Products available for demonstration include: call recording, speech analytics, workforce management, e-learning, agent coaching tools and return-on-investment data modeling.

CTS (Cupola)

Total Contact Centre and BPO solutions offered. Special 25% discount on regular rates for MECC customers / visitors only…

Messages On Hold

Messages On Hold will create a customized demonstration for your company, absolutely FREE. A professionally voiced and mixed production targeted to callers vs your's for FREE. Find out how great you can sound.

Corporate Rewards

Confirm your brief at the show or by 28 February 2009 to take advantage of our unique MECC09 offer - our 'standard' package giving you free initial set up of your "My Rewards" website and all its capabilities.

Visit us on C14 for a demonstration to see what we can do for your organisation and to take advantage of our outstanding offer for MECC09.


KnoahSoft

"Free ROI analysis on Quality Management In your Organization"

Stop by the KnoahSoft's Booth (B16) to schedule a free Return on Investment (ROI) analysis on the impact of KnoahSoft's Harmony Suite impact on your call center operations.

In this tight economic climate it is increasingly important to maximize operational efficiencies and ensure capital expenditures return a fast ROI. Let KnoahSoft show you how you can improve agent and supervisor performance in your call center operations and achieve an ROI within 3-6 months.

Servion Global Solutions

Drop by the Servion stall for a sponsored efficiency and effectiveness strategy session





Premium Sponsor

Smart Link




Special Offers
Discover who is offering:-

Exhibitors Include
Al-Futtaim Technologies
Alcatel - Lucent
Altitude Software
ASC telecom AG
Avaya
CIAC
CTS- Contact Centre BPO
Globitel
GreatBrook
INSIGHTS
Interactive Intelligence, Inc.®
KnoahSoft
MENA Business Services Fz LLC
Moda Casa L.L.C.
Pan Cyber Information Technology L.L.C
Platoskills
Smart Link
Spanco GKS
Spectrum Corporation Intl
Tarp World Wide
TeleFinity
Teleopti
Telephony Middle East
Vocalcom Call Centre Technology
Vox Spectrum
Voxtron Middle East L.L.C


Call Centre'10
Technologies & Solutions Covering
Infrastructure Development - ACD, CTI, Call Recording, IP Telephony
IVR Technologies, Voice Portals
Quality Monitoring Systems
Workforce Management Tools
CRM Solutions
Performance Management
Integrated Agent Desktop
Analytics/Knowledge Management
Hosted Solutions, Web-driven Applications
Contact Routing & Distribution
Contact Centre Outsourcing

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