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The Annual Meeting Point For
Middle East Call Centre Professionals
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Higlights
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Celebrating The Growing, Strategic Role
Of The Contact Centre
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The Global Industries Most Useful New
Contact Centre Trends, Guidance & Ideas
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The Launchpad For Many New Middle East
Call Centre & Development Initiatives
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Bottom line-driven Tactics To Help
Survive Any Downturn
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A Compelling Cast Of World-Class
Presenters And Experts/Authors
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Key Conference Topics
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Leadership Priorities For A Customer-Driven Business World
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Getting The People Side Of The Contact Centre Right
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Establishing & Achieving KPI's That Drive Value Creation
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Gearing Up To Handle & Leverage Social Media
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Taking Advantage of Technology To Improve The Customer Interface
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Premium Sponsor
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Special Offers
Discover who is offering:-
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Call Centre'10
Technologies & Solutions Covering
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