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Middle East Call Centre Awards 2017
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Glimpse from the Middle East Call Centre Awards Night 2016

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INSIGHTS FLAGS Certification

INSIGHTS FLAGS Certification

Your Most Effective Route To Rapid Performance Improvement

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INSIGHTS Competency Based Call Centre Training For Agents, Supervisors & Managers

  • Comprehensive, complete, career-spanning range of courses
  • Interactive, engaging sessions inspire job excellence
  • Team-building & workload sharing attributes emphasized
  • Multimedia content includes simulations & action recordings
  • Full course assessment and feedback to Approving Managers
  • Successful Call Centre practitioners as instructors

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